How to Communicate Effectively in the Workplace

How to Communicate Effectively in the Workplace

Strategies for Listener  Listen attentively. Look at the speaker with open body language.  Do not interrupt. Take a breath instead!  Accept silence.  Clarify what you hear. What? How? Versus Why?  Reflect on what you hear. Including empathic responses.  Strategies for Speaker  Speak attentively. Directly without being harsh.  Use I statements. Versus “you”/blaming.  Do not over speak.  Take a breath!  Avoid cross examination. PDF DOWNLOAD: Effective Communication

How to communicate effectively in the workplace:

Strategies for Listener

Listen attentively.
Look at the speaker with open
body language.

Do not interrupt.
Take a breath instead!

Accept silence.

Clarify what you hear.
What? How? Versus Why?

Reflect on what you hear.
Including empathic responses.

Strategies for Speaker

Speak attentively.
Directly without being harsh.

Use I statements.
Versus “you”/blaming.

Do not over speak.

Take a breath!

Avoid cross examination.

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